Omnigarde by Safeware


Incident Reporting

The OMNIGARDE incident reporting software provides ongoing IT support to help your agents ensure the Safety & Security of your business. The incident reporting tools in Omnigarde provide immediate and comprehensive visibility of all incidents occurring on your business sites and ensures full traceability of events.

Omnigarde is an incident tracking tool designed to the meet the real-time traceability requirements of your supervision and security teams. Omnigarde is organized around three main functions:

Computerized incident tracking

Omnigarde tracks and records on-site events and provides a useful tool to security agents by providing an immediate and comprehensive view of incidents occurring on site: intrusions, vandalism, bomb alerts, water leads, etc.

Procedures and Instructions

When an incident occurs a message is automatically sent to the security agent and an email is sent to other relevant parties. Omnigarde replaces all paper instructions. The information is structured and readily accessible by searching by keyword or from a tree. The agent has access to permanent and temporary instructions.

Assignment and management of security tasks

When starting a shift, and throughout, security agents must read and control a list of mandatory tasks. This can include both permanent and punctual tasks. In the case of delays or non-completion of tasks alerts are sent, allowing site managers better control over the performance and security of the site.


OMNIGARDE is a comprehensive software solution designed to facilitate proactive incident handling management on your site. The Omnigarde features include: incident tracking and reportings, action procedures and instructions, daily tasks and intervention reports for security staff and the ability to interface with just about any other surveillance systems.

Identity management

Each agent has a personalized password for entering the system. Biometric scanning is available as an option.

Event traceability

Automatically tracks planned and time limited events.

Secure duty logs

Locked work areas means only the authorized agent can enter data for a specific account.

Shift supervision

The presence and location of security agents can be verified at any time.


Filter duty logs by event type for ease of information access.

Intervention reports

Customized reporting for reduced data entry.

Control panel

Mission management and planning.

Shift change controls

At each shift change, all outstanding actions are displayed and the agent must click to confirm.


The Omnigarde solution offers full visibility on incidents occurring at your place of business. This includes incidents recorded manually by security and reception staff, but also includes data collected automatically from other systems such as anti-intrusion, Fire Detection and Access Control systems. This integration support provides a global view and history of the security and safety of your sites.

Biometric Identification and Authentication

For a more enhanced security, Omnigarde offers an authentication by fingerprint scan. This can be alone or combined with password authentication. The comparison of scanned fingerprint can be against the fingerprint stored in the database or its agent’s badge. The system is designed to track and send an in case of disconnection of the fingerprint reader and require the use of the password (choice of “fingerprint-password” mode).

Guard Tour Systems

Omnigarde offers tight integration with Guard Tour Systems. It’s possible to transfer all information collected by the Guard Tour System into Omnigarde who centralizes the collect of all data concerning incidents on-site. Data can be sent in real-time from handheld logging devices or integrated over the network when devices are placed in the docking station.

Key management

Keykeeper is an application designed for the management of temporary access cards and keys entrusted to a third party for a specific period. Keykeeper keeps track of who a key or access card was lent to and its location. It’s possible to restrict access of specific keys to certain people.

See it in Action